Terms of service
The Website is operated by Chalke Label. As a condition of use of the Website, you agree to the terms and conditions of use as listed below. If you do not agree with these terms and conditions of use then please leave the Website now.
This means that by using the Website you are bound by these Terms and Conditions. Chalke Label reserves the right to alter the terms and conditions, as set out below at its discretion. Each time you use the site, it is your responsibility to be aware of our current terms and conditions.
Terms and Definitions
- “Australian Consumer Law” means Schedule 2 of the Competition and Consumer Act 2010 (Cth) and the corresponding provisions of State Fair Trading legislation.
- “Chalke Label” means Chalke Label ABN 22725458302 or any member of Chalke label as the context may require (and any reference to “we”, “us” and “our” is also a reference to Chalke); and
- “you” and “your” are a reference to the Purchaser or a User of the Websites;
“Products” means the products which Chalke Label may cause to be supplied to you according to these Terms and Conditions; - “Purchaser” shall mean a person, firm, or corporation, jointly and severally if there is more than one, purchasing Products by placing an order on the Websites;
- “Terms and Conditions” shall mean these terms and conditions of sale and use of this Website;
- “Seller” shall mean Chalke Label which is selling the Products as the case may be;
- “User” means any person who accesses the Websites.
- Any order placed by a Purchaser on the Websites is deemed to be an order incorporating, and being subject to, these Terms and Conditions, unless expressly agreed otherwise by the Seller in writing.
Purchases
- Any order placed by you on the Websites in the manner described in the Website is an offer by you to purchase particular Products for the price specified (including the delivery costs and other charges and taxes), and in accordance with these Terms and Conditions as are applicable at the time you place your order.
- The Seller reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any Products, an error in the price or the description of Products on this Website, or an error in your order.
- You are not entering into a contract with the Seller until the Seller forwards confirmation of receipt of your order and payment.
- Orders accepted by the Seller may not be cancelled or altered in whole or in part by you without prior written consent from the Seller.
- The Seller may decline by notification to the Purchaser, any order in whole or in part, at any time prior to delivery of the Products. If the Seller does so, the Seller will be under no obligation in respect of the order.
- Payment of any order placed by you on the Website will only be accepted by credit card or PayPal.
Prices
- Prices of Products and delivery and other charges displayed on this Website are current at the time of issue, but may change at any time and are subject to availability.
- All prices are expressed in Australian Dollars unless otherwise stated.
- The Seller reserves the right to vary its prices, without notice to the Purchaser, up to the time when final confirmation of the order is given by the Seller.
Delivery
- Orders are delivered by the method of delivery offered by the Seller and selected by you during the order finalisation and confirmation process on the Websites.
- Deliveries within Australia will be carried out by Australia Post and the Purchaser should allow for approximately 7-10 business days from the date of confirmation of order to delivery of the Products. Allow up to 15 business days during a sale.
- Any time quoted for delivery is an estimate only and the Seller shall not be liable to you or to any other person for any loss or damage howsoever arising as a result or consequence of any failure to deliver or any delay in delivery resulting in the Products arriving later than estimated delivery times.
- You shall not be relieved of any obligation to accept or pay for Products by reason of any delay in delivery.
- Where you request the Seller to deliver Products directly to another person, that person takes possession of the Products for you as your agent, but you remain directly responsible to the Seller under these Terms and Conditions.
Risk
- Risk in the Products and all insurance responsibility for theft, damage or otherwise in respect of the Products will pass to you upon despatch of the Products for delivery from the premises of the Seller supplying the Products.
Refund policy
- The Seller acknowledges and agrees that:
- The Seller at its discretion may accept returns within thirty (30) days of dispatch of a Product, if the Product is in its original purchase condition.
- Any Product which the Seller has elected to accept return of shall be returned at the Customer’s cost.
- Sale items are non-refundable.
- Damaged or faulty goods:
The Purchaser acknowledges and agrees that: - Delivery costs to return the Product to Seller are the responsibility of the Purchaser.
- If the Product has been damaged during transportation for the purposes of Delivery to the Purchaser, the Seller will replace the Product if the Purchaser contacts Seller within two (2) business days of receiving the Product. If a suitable replacement product is not in stock, the Customer will be offered a credit note or refund.
- Incorrect Products - If you receive Products from the Seller other than those you intended to purchase, you have thirty (30) days after delivery of the Products to you to contact the Seller and return the Products so that they may be replaced by the correct Products. If the Products are returned in original packaging and in a resalable condition (ie not worn), the Seller will replace the Products or refund you the purchase price of them at the Seller’s discretion. If the Products are not returned in original packaging and/or not in a resalable condition (ie not worn), it is at the Seller’s discretion as to whether the Products will be replaced or returned to you without replacement.
- The Seller will not be held responsible for damage caused to Products by misuse or poor care.
- The Seller’s Refund Policy as set out herein shall be subject to the requirements of the Australian Consumer Law, and where applicable shall be modified to the extent necessary to comply with the Australian Consumer Law and shall be supplemented where necessary to provide any additional rights and obligations upon the Seller and the Purchaser where necessary to comply with the Australian Consumer Law.
Disclaimer
- You agree that your use of the Website shall be at your sole risk.
- To the fullest extent permitted by law, any condition or warranty which would otherwise be implied into these Terms and Conditions is hereby excluded.
- We make no warranties or representations about the accuracy or completeness of the content or opinions expressed on the Website or the content of any Linked Website and assume no liability or responsibility for any of the following, or for any claims, demands, losses, costs or expenses (including without limitation legal costs), or for any direct, indirect, incidental, special, punitive or consequential damages, economic loss or damage to reputation whatsoever, resulting from any:
- errors, mistakes or inaccuracies of material or information on the Website;
- personal injury or property damage, of any nature whatsoever, resulting from your access to or use of the Website;
- any unauthorised access to or use of our secure servers and/or any and all personal information and or financial information stored therein;
- any interruption or cessation of transmission to or from the Website;
- any bugs, viruses, or the like, which may be transmitted to or through the Website by any third party;
- any errors or omissions in any material or information or for any loss or damage of any kind incurred as a result of your use of any material or information posted, emailed, transmitted or otherwise made available on the Website; and/or
- any errors or omissions in any content or for any loss or damage or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted or otherwise made available on the Website.
- We do not warrant, endorse, guarantee or assume responsibility for any product or service advertised or offered by a third party through the Website or any Linked Website or featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and third-party providers of products or services.
Privacy Policy
The Seller undertakes to comply with the terms of its Privacy Policy which accompanies to these Terms and Conditions
General
We reserve the right to amend these Terms and Conditions from time to time. Amendments will be effective immediately upon notification on the Websites. Your continued use of the Websites following such notification will represent an agreement by you to be bound by the Terms and Conditions, as amended.
If you have any queries please contact customer service at: